Leina 
Wanta 
Find Customer Context
Search names or identifiers and read an exact email match.
/oo Plain: Search Plain customers for [term], then read the customer with exact email [email] and summarize the returned profile.
Connect Plain to Your AI Agent
Find customer records by search or exact identifiers and create or update a customer with explicit payloads. Ask your connected AI assistant to explain the results or carry out the specified operation.
4 tools API key
Try a Plain Task
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
oo Skill Plain
Sync a Customer Name
Use one email identifier with separate creation and update values.
/oo Plain: Upsert Plain customer identified only by emailAddress [email]. On create use fullName [name] and email [email]; on update change only fullName to [name].
Start Working with Plain
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Install OOMOL
Set up oo CLI and the oo Skill in your agent.
Install OOMOL → -
Connect Plain
Connect with a Plain machine-user API key.
Connect Plain → -
Give Your Agent a Task
Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →
Choose Your Agent
- A Plain machine-user API key with customer access.
- Upsert requires exactly one identifier and separate onCreate/onUpdate data. These actions cover customer records rather than support-thread content.
Plain Tools
Plain connects supported service operations to your AI assistant. Find customer records by search or exact identifiers and create or update a customer with explicit payloads.
Customer Reading
Search customers or look them up by exact email or external ID.
Customer Upsert
Create or update a customer through one chosen identifier.
4 tools
Get Customer By Email
Fetch one Plain customer by exact email address.
plain.get_customer_by_email Get Customer By External Id
Fetch one Plain customer by exact external ID.
plain.get_customer_by_external_id Search Customers
Search Plain customers with one human-oriented term across full name, short name, email, and external ID.
plain.search_customers Upsert Customer
Create or update one Plain customer using exactly one identifier plus create and update payloads.
plain.upsert_customer No matching tools.
Frequently Asked Questions
Can I search more than email?
Search supports a human-oriented term across full name, short name, email, and external ID.
How many upsert identifiers should I supply?
Choose exactly one of emailAddress, externalId, or customerId.
Why separate create and update values?
onCreate defines a new customer; onUpdate defines changes only when a matching customer already exists.