Connect Respond.io to Your AI Agent

Read or maintain contacts, add tags, assign open conversations, and save internal comments. Ask your connected AI assistant to explain the results or carry out the specified operation.

13 tools API key

Try a Respond.io Task

Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.

oo Skill Respond.io

Review Contact Context

Read an exact identifier and summarize its returned fields.

/oo Respond.io: Read Respond.io contact [contact ID, email, or phone] and summarize the returned contact data.

Add an Internal Handoff Note

Save a supplied internal comment on the selected conversation.

/oo Respond.io: Add Respond.io internal comment [handoff note] for contact [identifier].

Tag a Contact

Apply an explicit set of contact tags.

/oo Respond.io: Add Respond.io tags [up to ten tags] to contact [identifier].

Start Working with Respond.io

  1. Install OOMOL

    Set up oo CLI and the oo Skill in your agent.

    Install OOMOL →
  2. Connect Respond.io

    Connect with a Respond.io Developer API token on Growth plan or above.

    Connect Respond.io →
  3. Give Your Agent a Task

    Use /oo with the pages to read, the changes to make, and where to save the result.

    Connection Guide →

Choose Your Agent

  • A Respond.io Growth-or-above workspace and Developer API token.
  • Contact list queries require timezone and filter. Internal comments are distinct from outbound customer messages.

Respond.io Tools

Respond.io connects supported service operations to your AI assistant. Read or maintain contacts, add tags, assign open conversations, and save internal comments.

Contact Records

Read, create, update, or filter contacts.

Conversation Administration

Add internal notes, assign conversations, or update open/closed status.

13 tools

Get Contact

Get one Respond.io contact by contact ID, email address, or phone number.

respond_io.get_contact

Create Contact

Create a Respond.io contact identified by an email address or phone number.

respond_io.create_contact

Update Contact

Update one or more fields on an existing Respond.io contact.

respond_io.update_contact

Delete Contact

Delete a Respond.io contact by contact ID, email address, or phone number.

respond_io.delete_contact

Create Or Update Contact

Create a Respond.io contact when it does not exist, or update it when the identifier already exists.

respond_io.create_or_update_contact

List Contacts

List Respond.io contacts using workspace timezone-aware filters and cursor pagination.

respond_io.list_contacts

Add Contact Tags

Add up to ten tags to a Respond.io contact.

respond_io.add_contact_tags

Remove Contact Tags

Remove up to ten tags from a Respond.io contact.

respond_io.remove_contact_tags

Assign Conversation

Assign or unassign the open conversation for a Respond.io contact.

respond_io.assign_conversation

Update Conversation Status

Open or close a Respond.io contact conversation with optional closing context.

respond_io.update_conversation_status

Create Comment

Add an internal comment to a Respond.io contact conversation.

respond_io.create_comment

List Users

List users in the connected Respond.io workspace with cursor pagination.

respond_io.list_users

List Channels

List channels in the connected Respond.io workspace with cursor pagination.

respond_io.list_channels

Frequently Asked Questions

Is a comment sent to the customer?

create_comment adds an internal conversation comment; it is not an outbound customer message.

What plan is required?

Developer API access requires Growth or above.

What does contact listing require?

Provide timezone and filter, plus optional search and cursor pagination values.

Connect Respond.io

About Respond.io ↗