Leina 
Wanta 
Find a Customer by Email
Read a customer and its company details for a profile summary.
/oo Kustomer: Find Kustomer customer [email address], include company information, and summarize the identity and contact attributes provided.
Connect Kustomer to Your AI Agent
Find the customer record you need and summarize its attributes or apply the changes you specify.
8 tools API key
Try a Kustomer Task
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
oo Skill Kustomer
Update Selected Customer Attributes
Merge the supplied profile changes into an identified customer record.
/oo Kustomer: Update Kustomer customer [customer ID] with these changes: [field names and intended values]. Merge them with the existing resource without full replacement.
Start Working with Kustomer
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Install OOMOL
Set up oo CLI and the oo Skill in your agent.
Install OOMOL → -
Connect Kustomer
Connect a Kustomer API key.
Connect Kustomer → -
Give Your Agent a Task
Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →
Choose Your Agent
- An API token with permission to use the customer endpoints.
- Updates merge supplied attributes by default. Full replacement is a separate choice that can remove omitted resource data.
Kustomer Tools
This connection searches and maintains Kustomer customer profiles, including identity, contact, tag, and custom attribute information.
Customer Lookup and Search
Find customers by ID, email, external ID, phone, or structured search criteria.
Customer Profiles
Create customer profiles or update their supplied attributes.
8 tools
List Customers
List Kustomer customers with pagination, sorting, and createdAt or updatedAt timestamp filters.
kustomer.list_customers Get Customer
Retrieve one Kustomer customer by customer ID.
kustomer.get_customer Get Customer By Email
Retrieve one Kustomer customer by email address.
kustomer.get_customer_by_email Get Customer By External Id
Retrieve one Kustomer customer by external ID.
kustomer.get_customer_by_external_id Get Customer By Phone
Retrieve one Kustomer customer by phone number.
kustomer.get_customer_by_phone Search Customers
Search Kustomer customers with Kustomer's JSON search criteria DSL.
kustomer.search_customers Create Customer
Create a Kustomer customer with common identity, contact, tag, and custom attribute fields.
kustomer.create_customer Update Customer
Update a Kustomer customer with common identity, contact, tag, and custom attribute fields.
kustomer.update_customer No matching tools.
Frequently Asked Questions
Can I use an ID from another system?
Yes, when it is stored as the customer’s external ID in Kustomer. Provide that external ID for lookup.
How should I describe custom attributes?
Use the field names configured for your account and their intended values. The assistant should not invent account-specific fields.
Does this connection read customer conversations?
The current actions work with customer profiles. They do not retrieve conversation messages or send replies.