Turn a selected support conversation into a clear summary and next response.
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
Collect a chosen conversation’s context and outstanding questions.
/oo Crisp: Find Crisp unresolved conversations matching [query or scope], then read session [session ID] and its messages within [time range]. Summarize the customer’s issue, responses read and outstanding questions, with message timestamps. Draft a concise next reply.
Check the conversation and send final text to the exact session.
/oo Crisp: Read Crisp session [session ID] and recent messages to confirm the context. Send final operator reply [text] with origin [chat or intended origin]. Report the dispatch result and message fingerprint when provided.
Set up oo CLI and the oo Skill in your agent.
Install OOMOL →Connect with a Crisp token identifier, token key and website ID, using the appropriate website or plugin tier.
Connect Crisp →Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →Choose Your Agent
Find Crisp conversations, read their details and messages, and send text as an operator. Filters help focus on unresolved or unassigned chats, while message timestamps can narrow the conversation history you review.
Find conversations and read their context and messages.
Send chosen text in a specified support session.
Retrieve the Crisp website connected to the configured token.
Leina 
Wanta 
crisp.get_website List conversations for the connected Crisp website.
crisp.list_conversations Retrieve one Crisp conversation by session ID.
crisp.get_conversation List messages in a Crisp conversation.
crisp.list_conversation_messages Send an operator text message to a Crisp conversation.
crisp.send_text_message No matching tools.
Yes, use unread, unresolved or unassigned filters, optionally with a search query. Keep the selected scope clear when preparing a worklist.
Provide the session ID and a timestamp before, after or around the period you need. The summary should state the messages it actually covers.
Provide the exact session ID and final message text. The reply is sent as an operator, so verify the conversation before submitting it.
Manage which optional storage OOMOL can use. You can change these choices from the footer at any time.