Leina 
Wanta 
Summarize selected tickets
Inspect tickets matching status and priority criteria.
/oo Gleap: List Gleap tickets with [status and priority]. Read tickets [IDs], group their descriptions by issue theme and summarize assignments and unresolved details.
Connect Gleap to Your AI Agent
Inspect selected tickets before requesting changes to their content or assignment.
11 tools API key
Try a Gleap Task
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
oo Skill Gleap
Create a supplied ticket
Record an issue with a chosen title, description and priority.
/oo Gleap: Create a Gleap ticket titled [title] with description [text], priority [level] and assignment [user or team ID]. Prevent automatic replies and report the ticket ID.
Start Working with Gleap
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Install OOMOL
Set up oo CLI and the oo Skill in your agent.
Install OOMOL → -
Connect Gleap
Connect with a Gleap API key and project ID from project security settings.
Connect Gleap → -
Give Your Agent a Task
Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →
Choose Your Agent
- Provide ticket filters or IDs; contact lookup uses the external user ID.
- Operations apply to the configured project. Ticket creation can prevent automatic replies when requested.
Gleap Tools
Read project tickets and contact sessions, create or update their records and delete specified tickets. AI can group ticket themes or turn supplied issue details into a ticket with the priority and assignment you choose.
Ticket records
Read or change ticket content, classification and assignment.
Contact sessions
Find and maintain project contact records.
11 tools
Get Current User
Get the current Gleap user for the connected API key.
gleap.get_current_user List Contacts
List Gleap contact sessions for the connected project.
gleap.list_contacts Get Contact By User Id
Get a Gleap contact session by external user ID.
gleap.get_contact_by_user_id Create Contact
Create a Gleap contact session in the connected project.
gleap.create_contact Update Contact
Update a Gleap contact session by session ID.
gleap.update_contact List Tickets
List Gleap tickets with documented filters, sorting, and pagination.
gleap.list_tickets Get Ticket
Get a Gleap ticket by ID.
gleap.get_ticket Create Ticket
Create a Gleap ticket with native ticket fields.
gleap.create_ticket Create Ticket With Message
Create a Gleap ticket with an optional initial message.
gleap.create_ticket_with_message Update Ticket
Update a Gleap ticket by ID.
gleap.update_ticket Delete Ticket
Delete a Gleap ticket by ID.
gleap.delete_ticket No matching tools.
Frequently Asked Questions
Can I choose a project for each task?
The connection stores the project ID. Use the connection configured for the intended project.
How do I identify a contact?
Use the external user ID for lookup and the Gleap session ID for updates.
Can ticket creation avoid an automatic reply?
Yes. Request prevention of automatic replies when creating the ticket.