Leina 
Wanta 
Summarize a customer conversation
Read a selected customer’s messages and extract unresolved requests.
/oo Landbot: Find customer [email] in Landbot, read the history for customer [chosen ID], and summarize their requests and unanswered questions.
Connect Landbot to Your AI Agent
Ask AI to summarize a customer’s message history and identify questions that still need an answer.
5 tools API key
Try a Landbot Task
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
oo Skill Landbot
Start Working with Landbot
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Install OOMOL
Set up oo CLI and the oo Skill in your agent.
Install OOMOL → -
Connect Landbot
Connect the Landbot Agent Token from account settings.
Connect Landbot → -
Give Your Agent a Task
Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →
Choose Your Agent
- A Landbot account and Agent Token.
Landbot Tools
The integration reads channels and customers, retrieves message histories, sends text through the current channel, and sets typed customer fields.
Customer communication
Find channels and customers, read messages, send text, and set custom fields.
5 tools
List Channels
List channels in a Landbot workspace with optional pagination and filters.
landbot.list_channels List Customers
List Landbot customers with pagination and optional channel or search filters.
landbot.list_customers Get Customer Messages
Fetch the message history for a Landbot customer.
landbot.get_customer_messages Send Text
Send a text message to a Landbot customer through their current channel.
landbot.send_text Set Customer Field
Set a typed custom field value on a Landbot customer.
landbot.set_customer_field No matching tools.
Frequently Asked Questions
How do I choose the customer?
Search customers using a chosen field or filter by channel, then use the numeric customer ID.
Can AI send a reply?
Yes. Specify the customer ID and exact text to send through their current channel. The result confirms request acceptance.
What is needed to set a custom field?
Provide the customer ID, field name, field type, and value.