Connect Delighted to Your AI Agent

Choose a time range or response filter. AI can connect Delighted survey comments with NPS metrics and produce a brief that links back to the feedback.

8 tools API key

Connect Delighted Install OOMOL

Try a Delighted Task

Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.

oo Skill Delighted

Prepare a Customer Feedback Brief

Combine survey comments and period metrics to explain feedback themes and follow-up priorities.

/oo Delighted: Read Delighted survey responses and metrics from [start timestamp] to [end timestamp]. Group feedback themes, show NPS and response counts, and recommend follow-up priorities with response permalinks.

Start Working with Delighted

Install OOMOL

Set up oo CLI and the oo Skill in your agent.
Install OOMOL →
Connect Delighted

Connect with a project-specific Delighted private API key.
Connect Delighted →
Give Your Agent a Task

Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →

Choose Your Agent

Codex Claude Code Cursor Hermes

Obtain the intended project’s key from Integrations > API.

Delighted Tools

Delighted survey records include scores, comments, and response context. Period metrics show promoter, passive, and detractor counts alongside NPS for feedback review.

Read Survey Responses and Metrics

Read responses with comments, scores, notes, and follow-up answers; retrieve NPS and related metrics.

Manage Survey Contacts

List people and bounced or unsubscribed contacts; create or update people with optional survey sending, unsubscribe, or delete a person and survey history.

8 tools

Create Or Update Person

Create or update a Delighted person and optionally schedule a survey request.

delighted.create_or_update_person

List People

List people in the connected Delighted account.

delighted.list_people

List Unsubscribed People

List unsubscribed people in the connected Delighted account.

delighted.list_unsubscribed_people

List Bounced People

List bounced people in the connected Delighted account.

delighted.list_bounced_people

Unsubscribe Person

Add a person to the Delighted unsubscribe list.

delighted.unsubscribe_person

Delete Person

Delete a Delighted person and all related survey history.

delighted.delete_person

List Survey Responses

List survey responses collected in the connected Delighted account.

delighted.list_survey_responses

Get Metrics

Retrieve Net Promoter Score and related metrics from Delighted.

delighted.get_metrics

Frequently Asked Questions

Can a feedback brief link to the original responses?

Yes. Survey responses include permalinks that can be kept beside the themes and examples.

Can I compare feedback from selected periods?

Yes. Responses and metrics support time filters; use matching periods for a consistent comparison.

Can I update a contact without sending a survey?

Yes. Set send to false when creating or updating the person. Otherwise that operation may schedule a survey request.