Read a support conversation and ask AI to identify what the customer needs and what remains unresolved.
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
Combine ticket details and comments into an account of the issue and unresolved points.
/oo NeetoDesk: Read NeetoDesk ticket [number or UUID] and its comments. Summarize the customer’s issue, actions already taken, and unresolved questions.
Set up oo CLI and the oo Skill in your agent.
Install OOMOL →Connect a NeetoDesk workspace API key and workspace subdomain.
Connect NeetoDesk →Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →Choose Your Agent
The integration lists and reads tickets and comments, creates or updates tickets, posts replies or private notes, and lists team members.
Read and maintain tickets, post public replies or private notes, and find team members.
List tickets in a NeetoDesk workspace with pagination and optional filters.
Leina 
Wanta 
neetodesk.list_tickets Retrieve one NeetoDesk ticket by UUID or sequential ticket number.
neetodesk.get_ticket Create a ticket in a NeetoDesk workspace.
neetodesk.create_ticket Update selected fields on an existing NeetoDesk ticket.
neetodesk.update_ticket List comments for a NeetoDesk ticket.
neetodesk.list_comments Create a reply or private note on a NeetoDesk ticket.
neetodesk.create_comment List team members in a NeetoDesk workspace.
neetodesk.list_team_members No matching tools.
Yes. Specify a private note, the ticket, author email, and text. A public reply is a separate comment type.
Yes. Ticket reads and related operations accept either the sequential ticket number or UUID.
Use an existing group name and an existing team member’s email. Team member search can help confirm the email.
Manage which optional storage OOMOL can use. You can change these choices from the footer at any time.