Leina 
Wanta 
Investigate related tickets
Search tickets and read their public discussion.
/oo Mojo Helpdesk: Search Mojo tickets using [advanced-search query], read matching ticket details and public comments, and summarize recurring symptoms.
Connect Mojo Helpdesk to Your AI Agent
Ask your AI assistant to work with Mojo Helpdesk: investigate Tickets and Publish Support Comments.
9 tools API key
Try a Mojo Helpdesk Task
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
oo Skill Mojo Helpdesk
Publish a support update
Add the supplied message as a public ticket comment.
/oo Mojo Helpdesk: Add this public comment to ticket [ticket ID]: [message].
Start Working with Mojo Helpdesk
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Install OOMOL
Set up oo CLI and the oo Skill in your agent.
Install OOMOL → -
Connect Mojo Helpdesk
Connect using your Mojo Helpdesk API Key.
Connect Mojo Helpdesk → -
Give Your Agent a Task
Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →
Choose Your Agent
- An account with access to the Mojo Helpdesk resources used in your task.
Mojo Helpdesk Tools
Mojo Helpdesk ticket details and public comments let an AI assistant investigate support cases and apply requested updates.
Investigate related tickets
Search tickets and read their public discussion.
Publish a support update
Add the supplied message as a public ticket comment.
9 tools
List Tickets
List Mojo Helpdesk tickets with pagination and sorting.
mojo_helpdesk.list_tickets Search Tickets
Search Mojo Helpdesk tickets with the advanced-search query syntax.
mojo_helpdesk.search_tickets Get Ticket
Get one Mojo Helpdesk ticket and its related data.
mojo_helpdesk.get_ticket Create Ticket
Create a Mojo Helpdesk ticket without file attachments.
mojo_helpdesk.create_ticket Update Ticket
Partially update a Mojo Helpdesk ticket without replacing omitted fields.
mojo_helpdesk.update_ticket List Comments
List public comments on a Mojo Helpdesk ticket.
mojo_helpdesk.list_comments Create Comment
Add a public comment to a Mojo Helpdesk ticket.
mojo_helpdesk.create_comment List Ticket Queues
List Mojo Helpdesk ticket queues available to the connected agent.
mojo_helpdesk.list_ticket_queues List Tags
List Mojo Helpdesk ticket tags with optional sorting.
mojo_helpdesk.list_tags No matching tools.
Frequently Asked Questions
Is a comment private?
create_comment publishes a public comment. Review the message and recipients before requesting publication.
Can ticket creation upload attachments?
The create-ticket action explicitly excludes file attachments.
Will updating a ticket clear omitted fields?
The update action is partial and preserves omitted fields.