Connect OneDesk to Your AI Agent

Filter projects and work items, retrieve selected details, and summarize the returned work context. Ask your connected AI assistant to explain the results or carry out the specified operation.

5 tools API key

Try a OneDesk Task

Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.

oo Skill OneDesk

Investigate Work Items

Find item IDs with explicit types and criteria, then read a selected item.

/oo OneDesk: Filter OneDesk items of types [item types] with properties [criteria], read selected external ID [external ID], and summarize its details.

Prepare a Project Brief

Filter project identifiers and read the target project.

/oo OneDesk: Filter OneDesk projects using [properties], read project [external ID], and prepare a summary of the returned project data.

Start Working with OneDesk

  1. Install OOMOL

    Set up oo CLI and the oo Skill in your agent.

    Install OOMOL →
  2. Connect OneDesk

    Connect with a OneDesk public API key.

    Connect OneDesk →
  3. Give Your Agent a Task

    Use /oo with the pages to read, the changes to make, and where to save the result.

    Connection Guide →

Choose Your Agent

  • A OneDesk public API key authorized for the target organization.
  • Filter operations return external IDs; retrieve details before analyzing content. Work item filtering requires item types.

OneDesk Tools

OneDesk connects supported service operations to your AI assistant. Filter projects and work items, retrieve selected details, and summarize the returned work context.

Project Research

Filter project IDs and retrieve project details.

Work Item Research

Filter work item IDs by type and retrieve item details.

5 tools

Get Organization Profile

Get the OneDesk organization profile and policy for the connected API key.

onedesk.get_organization_profile

Filter Projects

Filter OneDesk projects and return matching project external IDs.

onedesk.filter_projects

Get Project

Get OneDesk project details by external ID or numeric ID.

onedesk.get_project

Filter Items

Filter OneDesk work items by item type and return matching external IDs.

onedesk.filter_items

Get Item

Get OneDesk work item details by external ID or numeric ID.

onedesk.get_item

Frequently Asked Questions

Why does filtering return identifiers?

Filter actions identify matching external IDs. Use the detail action to read each selected record.

How do I specify a work item?

Use either its external ID or numeric ID for the detail request.

What do item filters require?

Supply itemTypes and any supported property or custom-field filters.

Connect OneDesk

About OneDesk ↗