Investigate Work Items
Find item IDs with explicit types and criteria, then read a selected item.
/oo OneDesk: Filter OneDesk items of types [item types] with properties [criteria], read selected external ID [external ID], and summarize its details.
Filter projects and work items, retrieve selected details, and summarize the returned work context. Ask your connected AI assistant to explain the results or carry out the specified operation.
Copy a prompt into your agent with the oo Skill installed. Add your page links and source notes before running it.
Find item IDs with explicit types and criteria, then read a selected item.
/oo OneDesk: Filter OneDesk items of types [item types] with properties [criteria], read selected external ID [external ID], and summarize its details.
Filter project identifiers and read the target project.
/oo OneDesk: Filter OneDesk projects using [properties], read project [external ID], and prepare a summary of the returned project data.
Set up oo CLI and the oo Skill in your agent.
Install OOMOL →Connect with a OneDesk public API key.
Connect OneDesk →Use /oo with the pages to read, the changes to make, and where to save the result.
Connection Guide →Choose Your Agent
OneDesk connects supported service operations to your AI assistant. Filter projects and work items, retrieve selected details, and summarize the returned work context.
Filter project IDs and retrieve project details.
Filter work item IDs by type and retrieve item details.
Get the OneDesk organization profile and policy for the connected API key.
onedesk.get_organization_profile Filter OneDesk projects and return matching project external IDs.
onedesk.filter_projects Get OneDesk project details by external ID or numeric ID.
onedesk.get_project Filter OneDesk work items by item type and return matching external IDs.
onedesk.filter_items Get OneDesk work item details by external ID or numeric ID.
onedesk.get_item No matching tools.
Filter actions identify matching external IDs. Use the detail action to read each selected record.
Use either its external ID or numeric ID for the detail request.
Supply itemTypes and any supported property or custom-field filters.
Manage which optional storage OOMOL can use. You can change these choices from the footer at any time.